Free Support
365 Days
All The Support You'll Ever Need
Tech Support
Monthly Q&A Call
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FAQ's
Here is our Frequently Ask Questions to find answers to some of your questions.
The advance payment & an initial brief, and any content / assets / product images you have for your business & would like on the website. If you need help with any of these / clarification on what is needed, please don’t hesitate to get into contact!
For WordPress + WooCommerce Websites:
- 50% Advance Payment + Domain & Hosting Charges to start the project.
- Remaining 50% is payable upon website completion or before the site goes live.
For MERN Stack Projects:
Payments will be milestone-based — divided according to the agreed project plan and scope of work.
Yes, we can still build your website even if you don’t have complete content ready. You just need to provide us with a brief summary about your business, services, and key highlights.
Based on that, we will:
- Create SEO-friendly content to complete your website quickly
- Provide 2–3 sample completion pages for your review before finalizing
Kindly Note:
We do not write your full content from scratch. You must provide at least a basic outline or summary of your business — such as services offered, about your company, and contact details — so our team can prepare the content efficiently.
We will add 10 products from our end for testing and demo purposes.
Once your website is ready, we’ll provide complete training on how to use the admin panel, so you can easily add, edit, or manage unlimited products on your own.
Business Filling Status – PROPRIETORSHIP
- Copy of individual pan card
- Copy of company’s pan card
- Copy of address Proof (Driving License/ Voter ID/ Aadhaar Card/ Passport)
- Current bank account proof – Cancelled cheque /passbook/ bank statement of the bank account (Original). IFSC code and Name should be printed or bank verification letter
- Copy of Govt. Proof of the firm (e.g. GST certificate/ Shopact)- Please ensure that the Proof has Govt. Seal on it)
Business Filling Status – PARTNERSHIP/LLP
- Authorization letter for the Signing Authority duly signed and stamped by all partners on the company letter head. (format sent on registered mail ID)
- Current bank account proof – Cancelled cheque /passbook/ bank statement of the bank account (Original). IFSC code and Name should be printed or bank verification letter
- Copy of pan card of the authorized signatory
- Copy of address proof of the authorized signatory (Driving License/ Voter ID/ Aadhaar Card/ Passport)
- Copy of company’s pan card
- Copy of Govt. proof of the firm/ Evidence of registration (Please ensure that the Proof has Govt. Seal on it)
- Copy of Partnership/ LLP deed
- Copy of Certificate of Incorporation mandatory for LLP
- Declaration for Ultimate Beneficial Ownership (UBO) for beneficiaries with more than 15% interest
Business Filling Status – Private limited/ Public limited/Trust /Society
- Board Resolution / Authorisation Letter for the Signing Authority duly signed and stamped by at least 1 Directors (other than self) on the company letter head
- Bank account proof – Cancelled cheque /passbook/ bank statement of the bank account (Original). IFSC code and Name should be printed or bank verification letter
- Pan Card copy of the Authorized signatory
- Copy of Address Proof of Authorised signatory(Driving License/ Voter ID/ Aadhaar Card/ Passport)
- Copy of Company’s pan card
- Certificate of incorporation
- Memorandum of Association
- Articles of Association
- Declaration for Ultimate Beneficial Ownership (UBO) for beneficiaries with more than 25% interest
Business Filling Status – Trust
- Certificate of registration
- Bank account proof – Cancelled cheque /passbook/ bank statement of the bank account (Original). IFSC code and Name should be printed or bank verification letter
- Pan Card copy of the Authorized signatory
- Signed authorisation letter
- Copy of Address Proof (Driving License/ Voter ID/ Aadhaar Card/ Passport) of signing authority
- Copy of Trust’s pan card
- List of beneficiaries, settlor(s), trustees
- Trust deed
Additional documents required in case taking donations: Form 80G and Form 12A (not mandatory, but good to have)
Yes. We will give you the dashboard access & a basic training to add & edit content / images & blogs.
Note: We don’t give any training to create a new pages, designs, sections, layouts etc. You can always ask for upfront services.
Note: If you make any alterations or customizations to the designs, codes & database on your own for which the website breaks then it is not a part of Support.
Yes! We offer FREE Support for 365 Days for websites built using WordPress & WooCommerce.
For MERN Stack projects, support duration and scope will depend on the project requirements and agreed terms.
If you face any technical issues, just drop us a WhatsApp message — our team will be happy to assist you promptly!
Support Eligibility
Note: The above free support applies only to clients whose websites display “Powered by DesignsXpert.com” in the footer (visible at the bottom of every page).
If you prefer not to include our branding, we offer paid annual support plans starting at ₹3000/year.
What’s Not Covered Under Free Support
Free support does not include:
- Adding new features or functionalities
- Custom code or database changes done by others that cause errors or break the site
- Design modifications or feature upgrades
For such needs, you can always request our Upfront Services for quick, professional assistance.
We do Theme, Plugins, versions updates to assure your website is running smoothy annd securely on the latest vesions.
Yes, We love to build a high converting & GTmetrix optimized website for our client’s business. This website will render fast and SEO ready for indexing to Google & Bing.
If you want an advance SEO setup, it will cost you around Rs. 3000/- (subject to the website pages)
We Provide a FREE Logo Design which are generated through the icons with 2 to 3 design concepts with no customizations & Favicon for our Clients only. The Logo file will be High Resolution PNG Transparent.
Yes. We provide FREE Domain Registration for the first year included in our package & second year onwards you need to pay the renewal charges which be cost approximately Rs. 1,300/year.
Yes. We provide the Managed Cloud Hosting services of Hostinger included in our Pricing Plan. But if you like to purchase on your own we will minus the amount from our package.
No! Once the Website is completed you have the complete ownership.
The pricing which are mentioned is for WordPress & WooCommerce which is content Management System (CMS).
If you need Custom Coded Website we can build it on MERN Stack (MongoDB + Express + React + Node) For pricing & more details contact on +91 992244 6465
We provide FREE SSL Certificate. An SSL certificate is a type of digital certificate that provides authentication for a website and enables an encrypted connection. SSL, short for Secure Sockets Layer, is commonly used on e-commerce sites and pages that require users to submit personal or credit card information.
Without SSL, your site visitors and customers are at higher risk of being having their data stolen. Your site security is also at risk without encryption. SSL protects website from phishing scams, data breaches, and many other threats. Ultimately, It builds a secure environment for both visitors and site owners.
We dont have refund policy. Payment once done will not be refunded in any circumstances.
No problem. Just get in touch +91 992244 6465 with us and we will be happy to answer all your questions.
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